SHIPPING & RETURNS

SHIPPING & DELIVERY

We aim to process your order within 3-5 business days of it being placed.
We only ship orders Monday to Friday, during office hours, and do not operate on public holidays.
Following promotion and sale days, we may take a few extra days to catch up on processing orders, your patience is appreciated.
We will email you a tracking number once your order is sent out to be shipped. Once an order leaves our office, it is in the care of USPS, we are not liable for any errors made by USPS. Once you receive your shipment, please open it with care. We are not liable for any items damaged during the opening of your order.

POLICY
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
To complete your return, we require a receipt or proof of purchase.  

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@amandasage.com.

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


EXCHANGES
We only replace items if they are defective or damaged.  

If you need to exchange it for the same item, send us an email at:

info@amandasage.com

and send your item to: 
Amanda Sage Collection
645 West 9th Street  #110-353
Los Angeles CA 90015

SHIPPING
To return your product, you should mail your product to: 

Amanda Sage Collection
645 West 9th Street  #110-353
Los Angeles CA 90015

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.